Strategy & Assessment
Aligning people, process, technology, and clinical expertise to deliver on your goals
Developing a web site or implementing a new clinical program is a significant and complex undertaking. A strategic and tactical project plan is necessary to effectively and efficiently develop and launch a site or a new operational workflow. You need to understand best-practices in the marketplace, what your competitors are doing, and someone to help you identify differentiators to make your organization stand out. Our Strategy and Assessment service puts experienced healthcare consultants at your fingertips. Our consultants know how to align people and processes to drive timely results as your project progresses. Through our Strategy and Assessment consulting services, you can better understand how to effectively position your site within your community, promote its use to engage patients, integrate your site within your organization’s workflow, and keep the project under control.
Our services include:
- Efficient requirements gathering through proprietary online surveys and tailored onsite workshops for various audiences, including key stakeholders, clinical and administrative leaders, front line staff, and patients
- Competitive assessments in your market and best-practice recommendations based on experience
- Informed consensus building with key stakeholders to identify, contrast, and compare stated goals and aspirations across stakeholders
- Identification of strategic goals and e-business success criteria/metrics framework
- Clinical “deep dives” to indentify functional and informational needs for different service lines/disease populations inside your organization
- Assessment of data sources, existing content, inputs, and organizational processes necessary for project success
- Development of information architecture and functional design that facilitates easy access to relevant information
- Provision to the Client an enhanced understanding of, and agreement on, new Internet-based business models for growth, outreach, engagement, and operational efficiencies
- Consultation and project management throughout the project life-cycle to deliver on the client's stated goals within the agreed timeframes