NorthPoint Domain

e-Care Packets: Reducing Administrative Costs While Enhancing Your Patient's Experience

How much does your organization spend on mailing and staff time to send information to patients and collect patient information over the phone? A typical mailing to a patient can cost $10 to $12 including staff time, postage, and office supplies which can add up to thousands of dollars- and that does not include time spent answering patient questions.

Using online tools such as NorthPoint Domain's e-Care Packets can reap significant savings and provide enormous opportunities to enhance the patient experience through immediate access to timely and relevant information -- and the patient has the convenience of completing any materials at home.

e-Care Packets enable you to send customized information to your patients instantly through a secure web portal. An e-packet is a specific collection of information that can be developed for any stage in the delivery of care including new patient registration, pre or post-procedure instructions, or follow up, and then sent to patients electronically. They are easy to set up in advance or you can customize them on the fly. e-Care Packets can include contact information, driving directions, information about specific conditions or treatment, links to forms, or simple instruction sheets. You can use NorthPoint Domain's educational content or add materials specific to your organization.

With e-Care Packets you can eliminate mailing costs. One of our clients estimated a $12,000/year saving through the use of e-Care Packets.

To learn more about e-Care Packets Click Here